Our return policy and guidelines are meant to protect our customers and our brand credibility.

Original shipping charges will be fully refunded in the event that the return is the result of an error by NextGen BioProducts.

You can choose to receive store credit for your return, or have the original payment method refunded.

We will refund you for the total amount of the order, minus the shipping charge in case you are not satisfied with our products.

Please contact us at returns@nextgenbioproducts.com for return information.